You can override control of your mouse and keyboard and end the screen-sharing session at any time. You are in full control of your computer at all times. With your permission, your Illumina Support representative can view your screen and share control of your mouse and keyboard. Illumina support can only connect to your computer if the QuickSupport application is open and they have your current Password. Your Password will change every time the QuickSupport application is launched.
After launching, provide Illumina Support with the ID and password shown in the QuickSupport application. Your ID is specific to the computer/instrument the application is installed on and will not change. Illumina Support will prompt you to launch the TeamViewer QuickSupport application.
You will be in good company Customer Logos. Do not download TeamViewer found at the top of the page. Splashtop SOS The Better Alternative to TeamViewer QuickSupport. Press Connect to Partner more What’s New Version History Version 15.38.1 Minor fixes and Improvements. On the TeamViewer page, scroll down to the QuickSupport download. Enter the ID from this app into the Partner-ID field 3. To use TeamViewer, you need to perform a one-time download of TeamViewer Quick Support ( Linux, Mac, or Windows). Overview To download TeamViewer QuickSupport simply click the TeamViewer button below: You should see the file download to the bottom left of your browser if.
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